ASDA - comment
The presence of Allan Leighton, who is stamping his plan on ASDA, will reduce the role of chief customer officer. Allan Leighton's importance to ASDA is growing, and this is another hat for him to wear, for now. The above-inflation pay rise for store staff will cost £80m, on top of the cost of price drops. When trying to grow volumes, avoiding a pay dispute with store staff is a sensible move.
https://www.retailgazette.co.uk/blog/2025/03/asda-director-exits/
https://www.grocerygazette.co.uk/2025/03/27/asda-invests-retail-pay/